1.
Introduction
These Terms and Conditions govern the use of the inspection systems, software, hardware, services, and related solutions provided by the Company. By accessing or using the Company’s products or services, the Client agrees to be bound by these Terms.
2.
Definitions
“Company” – the legal entity providing inspection systems and related services.
“Client” – any individual or entity purchasing or using the Company’s products or services.
“Services” – inspection, installation, maintenance, calibration, training, and any other support provided by the Company.
“Equipment” – all hardware and software delivered by the Company.
3.
Scope of Services
3.1. The Company provides industrial inspection systems and related services as specified in the individual contract or purchase order.
3.2. All services are subject to availability and may require scheduling.
3.3. The Company may modify or discontinue any service with reasonable notice.
4.
Client Responsibilities
4.1. The Client must provide accurate information, proper site access, and necessary infrastructure for installation and operation of the Equipment.
4.2. The Client is responsible for ensuring that operators are adequately trained.
4.3. The Client must comply with all operating manuals, safety requirements, and technical guidelines provided by the Company.
5.
Pricing and Payment
5.1. Prices are stated in the quotation or commercial offer.
5.2. Payment terms are specified in the invoice or contract.
5.3. Late payments may result in service suspension or additional charges.
5.4. All taxes, duties, and fees are borne by the Client unless otherwise agreed.
6.
Delivery and Installation
6.1. Delivery dates are estimates and not guaranteed unless explicitly stated.
6.2. Risk of loss transfers to the Client upon delivery.
6.3. Installation and commissioning are performed per Company standards. Any additional work outside the agreed scope will be billed separately.
7.
Warranty
7.1. The Company warrants that the Equipment will be free from defects in materials and workmanship for the warranty period stated in the contract.
7.2. The warranty does not cover damage caused by misuse, improper installation by third parties, unauthorized modifications, or environmental conditions outside specified limits.
7.3. Warranty claims must be submitted in writing.
8.
Software License
8.1. Software included with the Equipment is licensed, not sold.
8.2. The Client receives a non-exclusive, non-transferable license for operation of the Equipment.
8.3. Reverse engineering, copying, or distribution of the software is prohibited unless permitted by law.
9.
Maintenance and Support
9.1. Support services are provided according to the selected service agreement.
9.2. Scheduled maintenance must be performed to maintain warranty coverage.
9.3. Emergency support may incur additional fees.
10.
Limitation of Liability
10.1. The Company is not liable for indirect, incidental, or consequential damages.
10.2. The Company’s maximum liability is limited to the amount paid by the Client for the specific Equipment or Service.
10.3. The Company is not responsible for production downtime, loss of profits, or data loss.
11.
Confidentiality
11.1. Both parties agree to maintain confidentiality of proprietary and technical information.
11.2. Confidentiality obligations remain in effect after contract termination.
12.
Intellectual Property
12.1. All patents, trademarks, designs, and proprietary technologies remain the property of the Company.
12.2. The Client may not use the Company’s intellectual property without written permission.
13.
Termination
13.1. Either party may terminate the agreement for material breach.
13.2. Upon termination, all outstanding payments become due immediately.
13.3. The Client must return or uninstall Company-owned Equipment and software when applicable.
14.
Compliance
14.1. The Client is responsible for compliance with all applicable regulations in their industry and jurisdiction.
14.2. The Company does not guarantee regulatory approval unless explicitly stated.
15.
Governing Law and Dispute Resolution
15.1. These Terms are governed by the laws of [Insert Jurisdiction].
15.2. Disputes shall be resolved through negotiation, and if unresolved, submitted to arbitration or a competent court.
16.
Amendments
16.1. The Company may revise these Terms at any time.
16.2. Continued use of the Services constitutes acceptance of updated Terms.
17.
Contact Information
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Address]